Accessibility Statement
Accessibility Statement for Gardeners Brent
Gardeners Brent is committed to ensuring that our website and online information about accessible gardening services in Brent can be used by as many people as possible. We aim to provide a user experience that is inclusive, clear, and easy to navigate for residents, visitors, and anyone interested in gardening support in the Brent area.
Our Commitment to Accessibility
We are working towards full compliance with the Web Content Accessibility Guidelines version 2.1, Level AA. These internationally recognised standards explain how to make web content more accessible for people with a wide range of disabilities, including visual, hearing, cognitive, and motor impairments. Following these guidelines also generally makes the site more user-friendly for everyone.
Our goal is that people using assistive technologies, as well as those with limited internet access, smaller screens, or non-standard devices, can still find and use information about Gardeners Brent services quickly and easily.
Measures We Take
To support accessibility, we take the following measures on the Gardeners Brent website:
We design pages with clear structure and headings so that content about gardening services in Brent is easy to scan and understand. Text is written in plain language wherever possible, with short sentences and straightforward explanations. Colours are chosen to provide sufficient contrast between text and background to assist users with low vision or colour blindness.
We aim for consistent navigation across the site so that menus, controls, and buttons appear in predictable locations. Forms and interactive elements are labelled clearly, helping users understand what information is required and how to submit it.
Screen-Reader Support
The Gardeners Brent website is built to support people who use screen readers and other assistive technologies. We use semantic HTML to give structure and meaning to content, such as headings, paragraphs, and lists, so that screen readers can interpret and present information correctly.
Where possible, images include descriptive alternative text that explains their purpose or content, especially when they provide important information about gardening services in the Brent area. We avoid using images of text for key information so that screen readers can access all relevant content.
Keyboard Navigation
The site is designed so that users can navigate the main content and controls using only a keyboard. This supports people who cannot use a mouse or prefer to rely on keyboard input.
Important interactive elements, such as menus, buttons, and form fields, can be reached using the tab, shift plus tab, and arrow keys. We aim to ensure that focus indicators are visible so that users can easily see where they are on the page at all times.
Ongoing Improvements
Accessibility is an ongoing process. As we update and improve the Gardeners Brent website, we regularly review pages and features to identify and fix issues that may affect accessibility. We seek to make steady progress towards full WCAG 2.1 AA conformance and to keep accessibility at the centre of our design decisions.
We may occasionally publish content or use third-party tools that are not yet fully accessible. When this happens, we will look for practical ways to provide the same information in an accessible format.
Accessibility Feedback and Requests
We welcome feedback on the accessibility of the Gardeners Brent website and services. If you encounter any barriers, find information hard to access, or need content in a different format, you can contact us and tell us:
Which page or section of the site you were using, what you were trying to do, and what went wrong or was difficult. Any assistive technology, device, or browser you were using, if you wish to share this. The format or support that would help you access the information, for example, larger print, a different colour contrast, or a more accessible file type.
We review all accessibility requests and comments and will do our best to respond with a practical solution. Your feedback helps us improve the Gardeners Brent website for everyone, especially people who rely on accessible gardening information in the Brent area.
Accessibility of Our Offline Services
Where possible, we aim to reflect the same commitment to accessibility in our offline gardening services in Brent. If you have particular accessibility needs related to on-site visits, communication methods, or support during gardening work, please let us know any requirements in advance. We will make reasonable efforts to adjust the way we deliver our services to support your needs.
